Privacy Policy

Privacy Policy

Effective Date: [01.12.2024]

1. Introduction

Welcome to Sayaranet.com (“we,” “us,” or “our”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.Sayaranet.com (the “Site”) and use our services. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

2. Information We Collect

We may collect and process the following data about you:

  • Identity Data: Includes first name, last name, username or similar identifier, and profile photo.
  • Contact Data: Includes email address and telephone numbers.
  • Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.
  • Usage Data: Includes information about how you use our Site, products, and services.
  • Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.
  • Financial Data: Includes payment card details and transaction history.

3. How We Collect Your Data

We use different methods to collect data from and about you including:

  • Direct Interactions: You may provide us with your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
    • Register to use our Site.
    • Subscribe to our service or publications.
    • Request marketing to be sent to you.
    • Make a purchase or transaction through our Site.
    • Give us feedback or contact us.
  • Automated Technologies or Interactions: As you interact with our Site, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, including:
    • Technical Data from analytics providers.
    • Contact, Financial, and Transaction Data from providers of technical, payment, and delivery services.

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To Provide and Maintain Our Service: Including to process your transactions and manage your orders.
  • To Manage Your Account: To manage your registration as a user of the Service. The personal data you provide can give you access to different functionalities of the Service that are available to you as a registered user.
  • For the Performance of a Contract: The development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased or of any other contract with us through the Service.
  • To Contact You: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products, or contracted services, including security updates, when necessary or reasonable for their implementation.
  • To Provide You: With news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
  • To Manage Your Requests: To attend and manage your requests to us.
  • To Administer and Protect Our Business and This Site: Including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data.
  • To Deliver Relevant Website Content and Advertisements to You: And measure or understand the effectiveness of the advertising we serve to you.
  • To Use Data Analytics: To improve our website, products/services, marketing, customer relationships, and experiences.

5. Disclosure of Your Data

We may share your personal data with:

  • Service Providers: To monitor and analyze the use of our Service, to contact you, and to process payments. For example, we use Stripe as our payment gateway provider. Stripe may collect personal data, including via cookies and similar technologies. The personal data Stripe collects may include transactional data and identifying information about devices that connect to its services. For more information on how Stripe collects and uses your data, please refer to Stripe’s Privacy Policy: https://stripe.com/ae/privacy.
  • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  • Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Law Enforcement: Under certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

6. Data Security

We have implemented appropriate security measures designed to protect your personal data from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal data is no longer required, we will ensure it is securely deleted or anonymized.

8. Your Data Protection Rights

Depending on your location and subject to applicable law, you may have the following rights regarding your personal data:

  • The Right to Access: You have the right to request copies of your personal data that we hold.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The Right to Erasure: You can request that we delete your personal data, subject to legal obligations.
  • The Right to Restrict Processing: You may request that we suspend the processing of your personal data under certain circumstances.
  • The Right to Data Portability: You have the right to request that we transfer the data you have provided to us to another organization, or directly to you, in a structured, commonly used, and machine-readable format.
  • The Right to Object: You can object to our processing of your personal data where we are relying on a legitimate interest (or those of a third party).
  • The Right to Withdraw Consent: Where you have provided consent for specific data processing, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at [Sales (at) sayaranet.com]. We may require proof of your identity before fulfilling your request.

9. International Data Transfers

If your data is transferred to and processed in countries outside your country of residence, we will take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. This includes implementing appropriate safeguards, such as standard contractual clauses approved by relevant regulatory bodies, to protect your personal data.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze website usage, and improve our services. Cookies help us:

  • Understand user preferences and provide a tailored browsing experience.
  • Maintain the security and functionality of our website.
  • Deliver relevant advertisements through third-party providers.

You can manage your cookie preferences through your browser settings. For more information, refer to our Cookies Policy [link].

11. Third-Party Links

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of third-party websites you visit.

12. Stripe Payment Gateway

We use Stripe as our payment processor to handle transactions securely. Stripe complies with the Payment Card Industry Data Security Standard (PCI DSS) to ensure your payment information is protected. Personal data shared with Stripe, such as billing details, is subject to Stripe’s privacy policy, which you can review here: Stripe Privacy Policy.

13. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal, regulatory, or operational requirements. The updated version will be posted on our website with the effective date. We encourage you to review this page frequently for any updates or changes.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us:

  • Email: [Sales (at) Sayaranet.com]